Montpellier A6.3

Is all software licensed in accordance with the publisher's recommendations?

Section A6: Security Update Management  ·  Cyber Essentials Montpellier

Changed in Danzell to explicitly include cloud services — a SaaS product on an end-of-life version now counts as unsupported software under this question.

What this question is really asking

Confirm whether any in-scope software or cloud services are unlicensed or unsupported. The correct answer should be no — using unlicensed software is both a compliance and legal risk. If yes is unavoidable (legacy line-of-business software), this must be addressed in A6.7 with documented isolation measures.

What satisfies this requirement

Yes or No

Free and open source is acceptable if licensing requirements are met. Unlicensed software may not receive security updates.

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What to prepare before your assessor visit

Assessors know that most organisations have at least one piece of legacy software on a machine somewhere. Answering no when there is actually an unlicensed or unsupported application in use will be exposed when A6.2 answers are cross-checked against support status. Be honest here and address any gaps in A6.7 — that is exactly what A6.7 is designed for. Transparency is far better than a finding.

How this question sits across CE versions

Montpellier You are here
Is all software licensed in accordance with the publisher's recommendations?
Willow changed View →
Are any of the in-scope software or cloud services unlicensed or unsupported?
Danzell View →
Are any of the in-scope software or cloud services unlicensed or unsupported?

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